Updated Deposit and Cancellation Policies (April 2026)

We’ve been working hard behind the scenes to keep the studio running as smoothly as possible, with all of you at the forefront of our minds. We realized some of our old policies were confusing and not as flexible as we’d like to be, so we have made some updates.

In the past there was a $10 nonrefundable fee that became $50 one week before the start of class, which we realized was not very equitable for our classes with varying tuition amounts. Now, it’ll be a quarter of tuition that becomes nonrefundable instead of a $50 flat rate.

See details below. Let us know if you have any questions!

STUDENT INITIATED WITHDRAWAL 

A $10 administrative fee is included in all registrations. This fee is non-refundable under all circumstances, including cases of sudden illness, injury, or scheduling conflicts​.

If a student requests withdrawal more than 7 days before the first class, they are eligible for a full refund minus the $10 administrative fee. After that date, a quarter of the total tuition cost becomes non-refundable. If the course has already begun, the cost for the number of classes that have passed will be subtracted from the refund amount. Except in cases of documented medical necessity, no refunds or credits will be issued after the 4th class has passed. 

​Medical Exception: In the event of injury or illness that prevents safe participation, we ​offer a ​p​ro-rated refund for all remaining sessions (minus the initial $10 fee). Please notify us as soon as possible​ if this applies to you. 

STUDIO INITIATED CANCELLATION (ENTIRE SESSION):

If a session is canceled by the studio, due to low enrollment, instructor unavailability, or other unforeseen circumstances, students will be notified as soon as possible. In these cases, the studio will provide a 100% refund of all tuition and fees, including the $10 administrative deposit.

STUDIO OR INSTRUCTOR INITIATED CANCELLATION (A SINGLE DAY):

 If a specific class is canceled due to instructor unavailability or unforeseen circumstances at the studio, a makeup session will be scheduled. If no makeup is provided, or if the student is unable to attend the rescheduled date, they will receive a full refund for that individual class date.

AND IN CASE YOU HAVEN’T HEARD
About the new Minimum Enrollment Policy:

To ensure the financial sustainability of our classes and provide a consistent experience for both instructors and our students, all classes will be subject to the following enrollment policy:

• 2 minimum for a drop-in eligible class, 1 or less will be cancelled

• 3 minimum for a non-drop-in eligible class, 2 or less will be cancelled.

Cancellations will be finalized no later than 48 hours before the first class.

Thank you for being a part of the community! If you have any questions or concerns about these policy updates, please let us know.

Updates to Early Bird pricing

This fall we adjusted the pricing structure, where classes were raised by a flat $10, with an offsetting $10 discount code for early registration.

To ensure fair application across all our offerings, we are simplifying the structure to a percentage-based model:

Simply:

1. The base price of all classes has been adjusted upwards by 5%.

2. The Early Bird Discount is now 5% off the new, adjusted class price.

The Best Way to Save: Register Early!

The Early Bird Discount remains the best way to secure your spot and save on tuition. By registering within the first week of registration, and using the earlybird discount code, you will receive the 5% discount.

Thank you for your understanding and continued commitment to our studio! Your feedback is really important to us so please let us know what you think.

Rumi & the Sparrow Studios team

Class Pricing Adjustment

We want to let you know about a necessary update to our class pricing – Running a studio comes with significant costs, and in the past few months, expenses like insurance, registration software, and utilities have particularly impacted us financially during the summer period of lower enrollment. To help us continue offering the high-quality classes you love, we'll be introducing a slight price increase of $10 per class, effective August 5, 2025, to help cover increasing bills and continue to pay our instructors a respectable wage. We strive to keep our prices accessible, and increasing them is never something we do without careful consideration.

On a brighter note, you can pay our current rates by taking advantage of our Early Bird Discount! Register within the first week of enrollment to lock in the former tuition prices. This offer is our way of showing gratitude to our continuing students and helps us gauge class demand more effectively! 

If you have any questions, do not hesitate to reach out to us.

And if you can’t take classes or show your support financially right now, then please spread the word about our classes and events! We appreciate our community so much <3

BIPOC & Foster Child Scholarship

Great news – You can now contribute to our BIPOC and Foster Child Scholarship Fund! This fund offers a 25% tuition discount for BIPOC and Foster Child participants. The studio is committed to this initiative and covers the rest, so the instructors are paid the standard tuition amount. Many of you have asked how you can help, and now it's easy! When you register for classes, you'll see optional amounts of $10, $20, or $50 that you can add to your tuition to support the scholarship fund. 

Our commitment to a people-first, profit-second philosophy means we prioritize our value of community - we try to balance efforts to keep student costs low and also uphold fair compensation for our dedicated instructors. And that has been a challenge! While we've always strived to maintain this balance, recent rising costs and fluctuations in enrollment have made it unsustainable without considering some adjustments.

Stay tuned for the September/October Schedule, to be published next week! 

If you have any feedback or ideas for us about this (or anything!), we are always open to hear you.
info@sparrowstudiosolympia.com 

Sparrow Enrollment Facts:

• Save More: Register for 3 or more classes and get 5% off all tuition!

• Looking for the perfect gift? Want to sponsor a student directly? WE HAVE GIFT CARDS! In any amount! Directly to their email!!!